Terms & Conditions

Alluring Properties Restoration LLC

DBA United Water Restoration Group of Cincinnati East
Effective Date: 11/1/2025

Welcome to uwrgcincyeast.com, the website for Alluring Properties Restoration LLC DBA United Water Restoration Group of Cincinnati East (“Company,” “we,” “us,” or “our”). These Terms of Service (“Terms”) outline the rules and conditions governing your use of our website and participation in our SMS and email communications programs. By visiting our website or interacting with our business, you agree to these Terms.

1. Services Provided

We provide residential and commercial restoration services, including water damage mitigation, fire damage cleanup, and mold remediation. Services may vary depending on location and availability.

2. Eligibility

You must be at least 18 years old to use this website or to opt into our communication programs.

3. SMS, Phone & Email Communications

By submitting a form, calling our business, texting our phone number, or otherwise providing contact information, you consent to receive SMS messages, emails, and calls from:

Alluring Properties Restoration LLC
DBA United Water Restoration Group of Cincinnati East
Texting Phone Number: +1 513-993-5232

Communications may include:

Appointment reminders
Service updates
Estimates or invoices
Customer support messages
Marketing and promotional messages (only when explicitly opted into)

Message Frequency

Message frequency varies based on customer activity but will remain within reasonable communication limits.

Opt-Out Options

You can opt out at any time:

SMS: Reply STOP
Email: Click “unsubscribe” in the footer of any email
Phone: Call us directly at +1 513-993-5232

Opting out of marketing communications does not stop operational or service-related messages when you have an active job with us.

Help Instructions

For help or support:

Reply HELP via SMS
Call +1 513-993-5232
Email us at: marketing@uwrgcincyeast.com

Carrier Disclaimer

Mobile carriers are not liable for delayed or undelivered messages.
Message and data rates may apply depending on your mobile plan.

4. User Responsibilities

By using our website or communication channels, you agree that you will not:

Provide false or misleading information
Use the site for unlawful purposes
Interfere with website functionality
Attempt to access restricted or secure areas without authorization
Distribute spam, malware, or harmful material

5. Privacy Policy

Your privacy is important to us. Information collected through our website or communication programs is used solely for business operations, customer service, and communication.

We do not sell personal information to third parties.

6. Intellectual Property

All website content—including text, graphics, logos, images, videos, and layout—is the property of Alluring Properties Restoration LLC DBA United Water Restoration Group of Cincinnati East or its licensors. Unauthorized reproduction or use is prohibited.

7. Limitation of Liability

To the fullest extent permitted by law, we are not liable for:

Website downtime or errors
Delayed, failed, or undelivered SMS/email communications
Damages arising from website use
Third-party site links or content

Your sole remedy for dissatisfaction with the site is to discontinue use.

8. Third-Party Links

Our website may contain links to external sites not operated by us. We do not control and are not responsible for their content or policies.

9. Governing Law

These Terms are governed by the laws of the State of Ohio, without regard to conflict-of-law principles.

10. Updates to These Terms

We may update or change these Terms at any time. Continued use of the website or communication channels constitutes acceptance of the updated Terms.

11. Contact Information

For questions, concerns, or support:

Alluring Properties Restoration LLC
DBA United Water Restoration Group of Cincinnati East
Phone: +1 513-993-5232
Email: marketing@uwrgcincyeast.com
Website: https://uwrgcincyeast.com